Shipping Policy and Cost
Orders are shipped within 1-5 days from the day of order. Although we aim to post orders within 2 working days, some orders may take up to 5 working days to prepare during the busy periods. Please note our team processes approximately 500 subscription orders between 13th and 23rd of the month, during this time shipping of other orders may extend to 5 days.
All Craft Box products ship from the United Kingdom using Royal Mail.
Shipping within the United Kingdom:
We offer the following following shipping options:
Royal Mail Standard Shipping (no tracking) is £2.80. This option is great if you have a reliable post service in your area. Please note we are not able to track this type of parcel. Average transit time is 2 working days after shipping but Royal Mail will not consider it lost till 10 working days have passed.
Royal Mail Signed For is £3.95. This is a signed on delivery option. Please note the tracking number will only activate on delivery. This option is best if you have issues with post in your area or if you'd like to be assured that the parcel has to be signed to be delivered. Average transit time is 2 working days after shipping but Royal Mail will not consider it lost till 10 working days have passed.
We pay standard shipping on any UK orders over £35!
Need your parcel sooner? Email us at email@example.com and we will be happy to help!
Shipping to Europe, America and Australia
We ship internationally. Fully tracked shipping to Europe is £9.99 and USA is £14.99. We ship via Royal Mail (UK's postal service) which will hand your parcel to your country's postal service, for example in the USA your parcel will be delivered by USPS.
Please understand that TRACKED international shipping is expensive. We subsidise the international shipping by £8! Please kindly do not comment that our shipping is expensive. It costs us £23 to ship internationally but we only charge £15.
Preorders, backorders and set shipping dates - some products have a specific shipping date and will not fall under the guidelines above. Please check the products description to understand when the product will ship. Craft Box Signature Box will ship around 18th of the month it is for. Any other product with a set shipping date will be marked as "PREORDER" or "BACKORDER"