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FAQ

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General:

What is Craft Box?

Who runs Craft Box?

Products:

What kind of products are delivered in each box?

Schedule:

What is the Craft Box's frequency?

When are the new boxes announced?

When are the boxes posted?

When are the boxes delivered?

I ordered over a month ago and the box is not delivered yet?

Upfront payment plans:

What is a Craft Box Plan?

What are the benefits of each plan?

Subscriptions:

What is a Craft Box recurring payment subscription?

How does the subscription work?

How can I cancel my subscription?

Payments:

What type of payments does Craft Box website accept?

Do you get my card details?

Postage:

How are the boxes posted?

Can I track my box?

Returns:

Can I return my box?

Website accounts:

Is my account created automatically when I order?